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Best practices for chatbots in consumer finance

The Consumer Financial Protection Bureau has outlined their key concerns around using chatbots. Find out how to implement these new tools safely and efficiently with this guide from Tim Collins, Chief Compliance Officer.

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Client stories

Read our Client Success stories and discover why InDebted is the collections partner for leading organisations

InDebted’s real time scalability with leading BNPL provider InDebted’s real time scalability with leading BNPL provider InDebted partners with a publicly-listed BNPL provider whose mission is to power an economy in which everyone wins
How InDebted’s digital-first, self-serve product supports Energy sector customers How InDebted’s digital-first, self-serve product supports Energy sector customers Our client is the UK’s most awarded energy supplier, powering homes and businesses with 100% green electricity.
How InDebted powers the BNPL industry’s strongest collections performance  How InDebted powers the BNPL industry’s strongest collections performance Here's how one of the world's largest BNPL providers uses intelligent debt collection to maximise liquidation, and customer experience.
How a digital-first, omnichannel debt collection strategy performs with post-charge off accounts How a digital-first, omnichannel debt collection strategy performs with post-charge off accounts There’s a misconception that the older the debt, the harder it is to recover. What if the problem isn’t the age of the debt, but the strategy itself?
How InDebted’s intelligent collections outperformed a traditional agency by 40% How InDebted’s intelligent collections outperformed a traditional agency by 40% How Cash Converters increased their liquidation rates by 40% using intelligent debt collection.
How Klarna partners with InDebted for global collections How Klarna partners with InDebted for global collections How Klarna integrates with InDebted in Australia, Canada, New Zealand and the United States to support their customers with a better way to shop globally.
How 3 in 4 Snap customers resolve with InDebted How 3 in 4 Snap customers resolve with InDebted See how Snap Finance support their customers across the United States, in their preferred languages with digital-first collections.
How Trustly maintained collections performance while increasing referrals 12x How Trustly maintained collections performance while increasing referrals 12x What happens when account volumes suddenly surge? See how Trustly scales collections in real-time, and maintains performance.
Why 9 in 10 Canadian customers self-serve Why 9 in 10 Canadian customers self-serve Discover why Canada’s leading BNPL and fintech providers trust InDebted for AI-powered debt collection. With 91% of paying customers self-serving, high engagement via SMS and email, and 72% repaying within 6 months, see how digital-first strategies are transforming collections in Canada—without compromising customer experience.
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