STRATEGY

Build and automate omnichannel strategies

Easily segment, customise and define your own collections strategies faster than ever, with no code required.
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OVERVIEW

Define your own fully flexible, AI-led collections

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    Segment audiences

    One centralised platform that segments your accounts from balance size through to prior engagement. Prioritise groups for high-touch efforts and find out what works, faster.

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    Design workflows

    More than messaging or contact management — use Receeve as your strategic AI layer to design who gets contacted, how, and when, across all channels and segments.

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    Optimise strategy

    Receeve’s modular workflows let you replicate and optimise even the most nuanced strategies — without needing IT support every time you want to make a change.

HOW IT WORKS

Build strategies in minutes, not months

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    Choose your channels
    Integrate email, SMS, WhatsApp, dialer tasks, self-serve payments, letter workflows and outsourcing into one complete strategy.
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    Define compliance requirements
    Configure specific guardrails, manage permissions, and ensure that all communications and workflows meet local legal standards — with full auditability built-in.
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    Fully configurable
    Innovate, test and optimise with full control of your workflows. Segment portfolios, design messaging trees, integrate payments, and reassign accounts across buckets, driven by data.
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    Build for first-party collections
    Transform your collections function with complete customisation, backed by API/data integrations with CRMs, payment systems, and channel providers.
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SEGMENTATION

Target the right accounts, every time, at scale

  • Built to optimise complex enterprise strategies

    Don’t automate blindly. Launch targeted strategies based on your own data, powered by Receeve’s AI.

    • Segment by behaviour, balance, account stage, region, and more
    • Build customised treatment flows for different customer profiles, portfolios or campaigns
    • AI-driven strategy, segmentation, and campaign control that standard CRMs weren’t built for
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AI OPTIMISATION

Get smarter with every interaction

  • Personalise send times to each customer

    Reach customers when they’re most likely to engage using AI generated optimal send times.

  • Your optimisation co-pilot

    Choose to let Receeve’s AI automatically deploy strategy recommendations, within your set boundaries.

  • Innovate at your own pace

    Turn AI features on or off depending on your preferences, with complete control.
    Learn more about AI
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PAYMENTS

Empower customers with convenience

Remove barriers to resolution

  • Create customisable self-serve payment portals
  • Offer flexible payment options including payment plans and minimum instalments
  • Support multiple payment types and stay aligned to customer preferences
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Upgrade your strategy today
Built for internal collections teams ready to leverage the latest technology with confidence.
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